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May 22, 2013
  
  
Margaret Heffernan
Margaret Heffernan is an entrepreneur, Chief Executive and author. Her most recent book is Willful Blindness: Why We Ignore the Obvious at Our Peril (Walker & Company).

Articles by Margaret Heffernan

Business
Six business lessons an entrepreneur gleaned from her daughter's first job.
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Business
If your company is riddled with politics, get everyone a very great deal busier.
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Business
Never mind the economic downturn. There are companies finding double and triple-digit growth. What can you learn from them?
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BusinessLife
You can easily get coached in talking, presenting, and speech-making. What about listening?
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Business
Great organizations aren't devoid of conflict; they embrace it.
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Business
Here's how you can encourage your staffers to be ethical at work (even if they haven't always been).
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Business
Trying to save time and money by cutting your advisory board? You could find yourself short on both.
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BusinessLife
Many employees don't take the vacation time they're given. That's bad for them--and bad for your business.
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Business
If everyone loves your preferred candidate, something is wrong. No hire is perfect and there should be some dissenting voices around the table.
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BusinessScience
What a cellular biologist methodically teaches us about management.
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Business
Even when you must close a business, you can leave people with dignity, pride, and a bank balance intact, or you can deny what's happening and leave everyone in disarray.
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BusinessTechnology
Technology is more reasonable than ever, and advice easier than ever to get, so people are innovating all the time, every day. This could transform how you treat employees.
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TravelLife
Too much time in front of a laptop screen in an airless space numbs the mind. Instead bring an old-fashioned, hard-copy book and enjoy the freedom you have to read without interruption.
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Business
In thriving companies, employees are highly committed and tend to stick around, so turnover exists but isn't high. More importantly, at healthy companies you see a lot of movement up through the ranks.
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Business
You don't want your company to be among the walking dead. Know what you offer, to whom, and why.
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Business
If you want to get the best and most from your people, you need to engage with them fully. That means seeing them as equals and being as willing to serve them as they are to serve you.
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Business
Fire an employee with dignity and kindness. Your ability to do so can hugely improve your standing in the business and actually raise morale.
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Business
Internal hires are known quantities. Don't assume they can only do what they have done before.
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Business
What's a fast, and easy way to stoke employee productivity and interest? Tell them how they're doing.
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Business
To build your firm's reputation, treat all job candidates well during and after the interview process.
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